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© 2020 by Jemma Marston

Refunds & Exchange Details

We happily accept Refunds & Exchanges:

- Please contact us within 14 days of delivery

- Please ship items back to us within 30 days of delivery. 

 

Please note we will be unable to offer refunds or exchanges on personalised items or jewellery due to the nature of the items. 

 

We are unable to cancel orders after 24 hours or accept any cancellations for personalised orders but do not hesitate to contact us if you have any issues regarding your order. 

 

If items do need to be returned it is the customers responsibility to pay the correct postage costs.

 

If an item is returned not in its original condition the customer is responsible to pay any costs.